Early-access trial terms

Version 2026-09-07. Save this exact document

Effective September 7, 2026. Version 2026-09-07.

Operator and agreement

WorkShutter is operated by Ryan Guthrie, an individual based in Texas, United States. WorkShutter is a trading name, not a separate limited liability company. Contact for support, privacy, security, abuse reports and contractual notices: ryanguthrie@zoho.com.

These terms govern approved business early access. “Customer” means the business identified in the workspace, including an individual operating a business. An administrator accepting these terms must be at least 18 and authorized to bind Customer. Submitting an application requests review; it does not promise access or start a trial. An invited user's sign-in does not by itself constitute the business's acceptance. The authenticated administrator completes the workspace agreement step before trial activation. Personal or household consumer subscriptions are not offered under these terms. Mandatory legal rights are preserved.

Free trial and future subscriptions

Approved workspaces receive a 30-day trial for five users and 25 GB (25,000,000,000 bytes). The trial begins when an authenticated administrator accepts the workspace agreement and activates the approved workspace. No payment card is required. There are no automatic charges or automatic paid conversions.

Active members and pending invitations count toward the user allowance. Stored media and pending uploads count toward storage. Reaching a limit prevents additional invitations or uploads; it does not by itself remove existing view or export access. Storage covers the retained library, not a monthly allowance that resets.

If paid subscriptions are unavailable at the end of 30 days, access continues free. We will give at least 14 days' notice when a paid offer becomes available. A subscription or additional capacity requires your separate, explicit acceptance of its price and terms. Prices shown for future plans are not purchases, and these terms authorize no charge. Trial expiration alone does not delete project content.

Use of the service and accounts

During permitted access, Customer may use available WorkShutter features for its business records. This limited, nonexclusive right does not transfer ownership of the service or software. Third-party software remains subject to its applicable licenses. Customer controls its memberships and authorized integrations, must use individual accounts, protect credentials and promptly remove access that is no longer authorized. Notify us promptly of suspected compromise. Project assignment alone is not a separate confidential-access boundary within a workspace.

Customer content and permissions

Customer retains its rights in uploaded content. Customer authorizes us to host, store, copy, transmit, display, organize, export, secure and otherwise process that content as needed to provide the service on its instructions, including through service providers. This does not authorize selling customer content, using it in public marketing or training general-purpose AI models on it. The data processing agreement governs personal data processed for Customer.

Customer must have the rights, lawful basis, notices and permissions needed to collect, upload and share its content, including property access and audio/video recording permissions. Device permission is not permission from the people recorded. Minimize unnecessary personal or confidential information. WorkShutter is not offered as a medical-record, biometric-identification or children's service, or as a certified evidence repository. These responsibilities do not remove our own legal obligations.

External galleries and integrations

Customer chooses which files to share. Anyone with an active gallery link can access its selected content and may save or forward copies. Shared originals may contain location/GPS metadata, capture details and recorded audio. Gallery titles and current category labels are visible; later label changes affect existing galleries. Internal comments, descriptions and tags are excluded from the standard external gallery. New uploads are not automatically added. Review the actual files and visible labels before sharing. Revocation cannot recall copies already obtained.

Customer-selected integrations operate within their granted permissions and may retain exported information under their own arrangements. Grant only necessary access and revoke it when no longer required.

Early-access limitations

Features may change during early access. Browser uploads require the tab to remain open until completion. Native iPhone and iPad availability depends on device testing and distribution readiness. An upload is not complete until the service confirms verification; files present only on a device may be lost if the device is lost, damaged, erased or the app is removed. Keep independent copies of important records and verify exports before relying on them.

The service assists documentation; it does not replace professional inspection, safety judgment or regulatory-record advice. Timestamps and integrity information do not establish that a record is truthful, complete or legally admissible. No guaranteed uptime, recovery point or recovery time applies unless separately agreed in writing. Except for express commitments in these terms or the data processing agreement and to the extent permitted by law, early access is provided as available without implied warranties of merchantability, fitness for a particular purpose or uninterrupted/error-free operation. Nothing excuses mandatory duties or agreed safeguards.

Confidentiality and security

Each party will use reasonable care to protect the other's nonpublic business information, use it for this relationship or lawful purposes, and disclose it only to people or providers with a need to know and appropriate confidentiality obligations. This excludes information lawfully public, independently developed, already lawfully known or lawfully obtained without restriction. Legally required disclosure is permitted, with notice where lawful and practicable.

We will maintain appropriate safeguards for the service and the processing described in the data processing agreement. Ordinary customer-content support access uses an authorized, time-limited workspace grant. Restricted infrastructure access may also be needed for security, incident response or legal compliance. We do not promise end-to-end encryption or that the operator can never access stored data. Current sign-in and privileged email verification are not represented as independent-factor authentication.

Acceptable use

Do not upload or share information without the necessary rights; conduct covert or unlawful surveillance; infringe privacy or intellectual property; distribute unlawful sexual, exploitative, threatening or abusive material; introduce malware; bypass access controls, workspace boundaries or limits; share credentials; or facilitate fraud, unlawful discrimination or other illegal activity.

Do not intentionally upload government identity documents, payment credentials, medical records or biometric identifiers for recognition without a separately agreed service and appropriate safeguards. Minimize incidental sensitive information and use authorized correction or deletion where needed. Do not create accounts for children. Report suspected unlawful content or security issues to ryanguthrie@zoho.com with the relevant reference and description, avoiding unnecessary sensitive attachments. We will assess reports and apply proportionate action and any notice or review process required by law.

Suspension and leaving

We may restrict affected activity when reasonably necessary to address unlawful use, a material security threat, a material breach or a binding legal requirement. Where lawful and practicable, we will explain the reason, allow an opportunity to resolve it and preserve access to unaffected records. Urgent protective action may precede notice. Customer may stop using the service and contact us to arrange export or closure.

An authorized administrator should request workspace closure; an individual account request does not automatically authorize deletion of the employer's project records. We will coordinate return or deletion and confirm its scope, applicable timing and any lawful retention exceptions. We will not represent a deletion as complete before verifying it. Trial expiry alone is not a deletion instruction. Any service discontinuation will include reasonable advance notice and a reasonable opportunity to retrieve content, except where law or an urgent security need prevents this. Applicable mandatory switching and data-return rights remain effective.

Liability

To the maximum extent permitted by applicable law, neither party is liable under this trial agreement for indirect or consequential loss, lost profits or lost business opportunities. Ryan Guthrie's total aggregate liability arising out of or relating to this free trial and these terms, including contractual claims concerning confidentiality, data protection or intellectual property, is limited to US $1,000. Multiple claims do not multiply this cap. This is a nonzero trial cap and is not calculated from the trial's zero fees.

The exclusions and cap do not apply to fraud, intentional misconduct, gross negligence, death or personal injury caused by negligence, or liability that cannot lawfully be excluded or limited. They do not limit rights or remedies of data subjects, regulator powers, mandatory statutory duties or mandatory international-transfer clauses. Customer's obligations concerning its content do not release us from responsibility for our own conduct. Enforceability remains subject to applicable law.

Third-party claims

Customer will defend a third-party claim to the extent caused by content Customer had no right to provide or Customer's unlawful use, and pay finally awarded damages or a settlement it approves. This does not cover claims caused by our unauthorized use, modification or breach. We must promptly notify Customer, allow reasonable control of the defense and cooperate at Customer's expense. No settlement may admit our fault or impose nonmonetary obligations without our consent. This clause remains subject to mandatory law and does not create a general release of our negligence.

Changes and general provisions

We will identify material changes and seek renewed acceptance where required. These terms do not retroactively treat prior use as acceptance of a different document. You may retain the exact accepted version. Paid offers, processing instructions and mandatory transfer clauses follow their own acceptance requirements.

Texas law governs, except where mandatory law requires otherwise. The parties will first seek good-faith resolution through their contacts. Courts otherwise having jurisdiction remain available; these terms do not impose mandatory arbitration, a class-action waiver or an exclusive court venue. If a provision is unenforceable, the remainder applies to the extent lawful. Assignment to a lawful successor must preserve applicable data-protection obligations and required notice. The data processing agreement prevails on processing conflicts, and mandatory transfer clauses prevail over inconsistent terms. These terms and the incorporated data processing agreement constitute the trial agreement, subject to any separate signed agreement that expressly overrides them.